Contacting Us
If you have symptoms, you need emergency contraception or you need to speak to a nurse the triage line is open from 08:45-12:15, Monday through to Friday however, if we reach capacity before this time, you may be asked to ring back the next day.
Our telephone line for contraception, cervical smears or any other queries is open Monday through to Thursday 08:45-19:00 and Friday 08:45-16:00
If you do not have any symptoms, you can go online and request a test via our website Lilie Hub This service is available 7 days a week.
Please note Monday through to Friday we close for lunch from 12:30 to 13:00, we are closed all bank holidays and the first Wednesday morning of every month for staff training.’
Looking After Your Sexual Health
South Tyneside & Sunderland NHS Foundation Trust provides an integrated service that aims to look after your sexual health. Some of these services can be accessed via this website such as requesting a FREE Home STI Testing Kit or registering for the Free Condom Scheme. Any requests made online for a Home STI Kit will be delivered to your home or an appropriate address of your choice. Please note we offer these services FREE and do not charge for homes testing kits or condoms.
When ordering your FREE Home STI Testing or Condom packs from the above links, please register and create your account and we will then send out your kits.
Our Clinics
Our clinics provide a full range of contraception services as well as screening, testing and treatment for sexually transmitted infections. Some infections can be diagnosed quickly and easily at the clinic and treatment for any infection is available free of charge. Treatment and tracing of partners who may also have an STI is carried out by one of our trained Sexual Health Advisers.
Our Team
Our sexual health team includes a range of qualified health practitioners and fully trained staff made up of; Doctors, Nurses, Sexual Health Advisers, Healthcare Assistants and Clinic Administrators. We have a dedicated team of female Doctors, Nurses, Healthcare Assistants and Administrators, a Sexual Health Advising team made up of both male and female staff members and a dedicated male Sexual Health Consultant who can advise on any specialist sexual health conditions, treatment and care. As a training organisation we often take in student doctors and nurses to work in our clinics – you may be asked if you are happy to have a student involved in your consultation, however you do not have to accept.
South Tyneside Sexual Health
Who we are & services we provide…
Contraception & Emergency
Contraceptive Team
The team offers access to
many forms of free contraception
including Long-Acting Reversible
Contraceptives methods (LARC)
STI Testing & Treatment Teams
Consultant led service for STI Testing
& Treatment including Pre-exposure
Prophylaxis (PrEP) and Post Exposure Prophylaxis
(PEP) for HIV. Testing and free treatment for
STI’s in clinic and referral of HIV patients to
neighbouring HIV treatment services.
Community Outreach Team
Access to STI testing and free condom
schemes in community settings
including Pharmacy & GP
practices in South Tyneside.
Sexual Health Advising Team
Public health interventions, clinical
treatments & contact tracing.
Protecting and improving the
nation’s sexual health.
Online STI Testing and Condom
Schemes
Online schemes available to order
24 hours a day from the website.
Delivered by Royal Mail in plain packaged
envelopes which fit through letter boxes.
Pregnancy Options Team
Specialist advice to support
women of all ages to make
decisions around pregnancy
including community outreach
access for contraceptive methods.
Psychosexual Counselling Team
Counselling service by
appointment including
talking therapy for people
experiencing issues with
their sexual health.
Reception & Administrative Teams
First point of contact for public & patients.
Booking appointments, registering
patients and all aspects of service
administration.
Important Information:
Please visit www.southtynesidesexualhealth.nhs.uk or call 0191 4028168